MindLM ("we" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use the MindLM service, and how you can exercise your data rights. Please read this Policy carefully before using our Service. By using MindLM, you consent to the processing of your information as described herein.
(1) Account Information — your email address and password (stored in hashed form), plus any optional profile details (e.g., display name, avatar).
(2) Content Data — text, documents, audio/video files, or URLs you submit for mind map generation. This content is processed in real time and is not used for any other purpose unless you explicitly save it to your account.
(3) Log and Device Data — IP address, browser type, operating system, access timestamps, and clickstream records.
(4) Cookies and Similar Technologies — we use cookies to maintain your session, remember preferences, and analyze usage patterns.
(5) Third-Party Login Data — if you sign in via Google or another OAuth provider, we receive the publicly shared information authorized by that provider (typically email and avatar).
(1) To deliver the core Service: processing your input through AI models to generate mind maps and summaries.
(2) To improve the Service: analyzing aggregated usage data to refine algorithm accuracy, optimize the interface, and enhance system reliability.
(3) To protect security: detecting and preventing fraud, abuse, and unauthorized access.
(4) To communicate with you: sending essential service notifications, support responses, and product updates you have opted into.
We do not sell your personal information. We may share data only in the following circumstances:
(1) with trusted service providers who process data on our behalf (e.g., cloud infrastructure and AI model vendors), subject to strict confidentiality obligations;
(2) when required by law, legal process, or a binding government order;
(3) when necessary to protect the rights, property, or safety of MindLM, our users, or the public.
We employ industry-standard security measures — including TLS encryption in transit, AES-256 encryption at rest, and role-based access controls — to protect your data. We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we will delete or anonymize your data within thirty
(30) days, except where longer retention is required by law.
(1) Access and Correction — you may view and update your profile information at any time through account settings.
(2) Data Portability — you may export your saved mind maps and content at any time.
(3) Deletion — you may request account deletion and erasure of associated data. Upon deletion, we will cease providing the Service and remove or anonymize your information in accordance with applicable law.
We may revise this Privacy Policy from time to time. If we make material changes, we will notify you via email or an in-app notice before the changes take effect. Your continued use of the Service after such notice constitutes acceptance of the revised Policy.
If you have any questions, concerns, or complaints regarding this Policy, please contact our privacy team at support@mindlm.io.